At Sociobeam, we are committed to delivering high-quality social media marketing and digital services. Due to the strategic and customized nature of our work, refunds are governed by the terms below.

All strategy, consulting, and digital marketing services are non-refundable once work has commenced.

If a project is cancelled before work begins, a refund may be issued minus any administrative or transaction fees.

Monthly retainers are non-refundable once the service period has started.

Clients may cancel future billing cycles with written notice at least 7 days before the next billing date.

Paid advertising budgets (Meta, Google, YouTube, etc.) are managed on behalf of the client and are non-refundable once allocated to ad platforms.

For milestone-based projects, payments made for completed milestones are non-refundable.

If a project is paused or cancelled mid-way, partial refunds may be considered only for unfinished and unused work.

Clients agree to contact Sociobeam at support@sociobeam.com to resolve any billing issues before initiating a chargeback. Unauthorized chargebacks may result in service termination.

For refund-related questions, please contact:
Email: support@sociobeam.com